Privacy Policy

Since 1982, UpBeat, Inc. has worked to protect the privacy of our customers. Our company website is no different. In general, we use your personal and identifying information only to process orders and to ensure the best online shopping experience. The following information details what information we collect online, how we protect it, and how it is used.

How does UpBeat, Inc. protect your information?

We provide the use of a secure server (SSL, Secure Socket Layer) when you place your order. All information is encrypted by the software before it is sent to us. Afterwards, all access to this information is limited and protected against unauthorized use. Verify that our site is a VeriSign Secure Site.

What information do we collect and how is it used?

Throughout our site, we provide email addresses and contact forms for you to contact us. Information we collect on these forms is only used to correspond with you regarding your orders and inquiries. Email addresses and other information that you send us from these customer service forms are not made available to anyone outside of UpBeat, Inc. If you have elected to receive information from UpBeat, Inc. and no longer want to receive this information, please email us at .

Opt-In Email Announcements

If you have elected to receive email messages from us, we occasionally send out new product announcements and other promotional messages. To remove your name from our email distribution list, please email your request to .

Order Information

When you place an order, we collect your name, address, telephone number, credit card number, card expiration date and email address. We use this information to process and fill your order and to contact you about the order. For your security, payment information is only saved with your online account if you opt to do so. If you opt not to store your credit card information, for every order you place with us, you must choose your payment type and/or enter your credit card number on our secure payment order form. The email address collected on this form will not be sold or shared with any other company.

Other Information

We collect information to monitor traffic patterns and site usage to help us improve the design of the site. However, this data does not contain any personally identifying information and is solely used by UpBeat, Inc.

Consent

By using this website, you consent to the collection and use of the information outlined above by UpBeat, Inc. Any changes to our privacy policy will be posted to this page. If you have any questions or comments regarding this policy, please contact customer service.

Submissions

All remarks, suggestions, ideas, graphics or other information communicated to UpBeatinc.com through this site will forever be the property of UpBeat, Inc. Unless otherwise specified in writing, all material submitted to UpBeatinc.com will be presumed to be public and UpBeatinc.com will not be required to treat the information as confidential. UpBeat, Inc. shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

Cookies

A cookie is a small amount of data that is sent to your internet browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track visits to and sales at our store, maintain your shopping cart and process your order, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

We have carefully selected a partner, Coremetrics, which works to assist us in better understanding our customers' use of our site. We will place cookies on your computer to collect information on our behalf that will educate us on such things as search engine referral, how you navigate around our site, responses to email, unique visitor identification, and product browsing and purchasing information. Upbeat does not allow Coremetrics to collect credit card, username or password information. Coremetrics analyzes the information it collects on our behalf and returns it back to Upbeat through a secure web connection. The information and analysis is then used to assist us in better understanding our customers' interests in our web site and how to better serve those interests and provide you with more personalized product offerings. Coremetrics is contractually prohibited from using our data for any other purposes or matching it against any other information in its possession. Coremetrics is required to maintain all information collected and its analysis in confidence. As a visitor to Upbeatinc.com, you have the option to deactivate the ability of Coremetrics to analyze your browsing and purchasing behavior on our site. You may also choose to maintain anonymity while continuing to benefit from the improved shopping experience which the Coremetrics analysis allows us to provide to you. To learn more about the various levels of privacy and confidentiality you can select with respect to Coremetrics and to exercise your choice, please click here.